Reference

Privacy Policy for Your Account

Sic Bo, Rocket Crash, Bingo and Fishing God sit behind one account, and this Privacy Policy explains what data we collect when you open it, fund it or…

Account data explainedDANA and QRIS contextCookie choicesSupport request path
benteng777 Privacy Policy for Your Account
CONTACT ROUTES

Privacy Help Through Support

Privacy questions should reach the team that can check your account records, not a general mailbox with no context.

Live chat Use live chat from the lobby footer between 09:00 and 23:00 WIB when you need a quick privacy status check. We may ask for your username and the last payment rail used, not your full PIN.
Email request Send privacy requests to the support email shown inside your account menu if you need a written reply. Include your username, registered phone ending and whether the question involves DANA, OVO, GoPay or QRIS.
Account message Open Account > Messages when you are signed in and choose the privacy topic. That path helps us link your request to the account record without moving extra data through another channel.
ACCOUNT CARE

How We Handle Privacy Requests

A privacy policy matters only if the daily workflow matches it. We keep data handling tied to login checks, wallet activity, cookies, support records and change requests, with practical controls you can…

Data we collect

We collect the details you submit during account creation, plus login time, device type and wallet reference data. For game access such as Sic Bo or Rocket Crash, we record session activity needed for account records.

Payment privacy

DANA, OVO, GoPay and QRIS references are used to match a wallet action to your account. We do not ask support agents to collect your full wallet password or one-time codes in chat.

Cookie use

Cookies help keep your session active, remember language choices and detect repeated failed logins. You can clear browser cookies from your device settings, but you may need to sign in again afterward.

Security checks

When a new device signs in from Medan or another Indonesia location, our system may flag the session for confirmation. We compare device signals and recent account activity before allowing sensitive changes.

Retention periods

We keep account, payment and support records only as long as needed for service operation, dispute checks and legal duties that apply to us. When records are no longer needed, we remove or reduce them.

Change requests

You can ask us to correct account data through Account > Profile or by sending a support request. For security, we may verify your phone ending, email and recent payment method before changing records.

Questions About Your Data

These answers cover the privacy questions we see most from Indonesia account holders before they open an account or after they start using the wallet. If your case involves account access, contact us through a signed-in channel when possible.

We collect the details you submit, such as username, phone or email, plus login records and device data. If you use DANA, OVO, GoPay or QRIS, we store the payment reference needed for account matching.

Device and login data help us confirm account access, spot unusual sign-in patterns and protect wallet changes. For example, a new browser may require extra confirmation before profile or payment details are updated.

Yes. Open Account > Profile for editable fields, or contact support for records you cannot change yourself. We may verify your phone ending, email and recent payment rail before making the correction.

We share payment data only when needed to process or verify a wallet action through DANA, OVO, GoPay, QRIS or a related service provider. We do not sell your account or payment data.

Cookies keep your sign-in session active, remember page choices and help detect repeated failed logins. You can clear them through your browser settings, but you may be asked to sign in again afterward.

We keep support chat records for service checks, dispute handling and privacy request history. When the record is no longer needed for those purposes or legal duties, we remove it or reduce the stored detail.

Use live chat from 09:00 to 23:00 WIB, the support email inside your account, or Account > Messages. A signed-in request helps us confirm ownership without asking for extra identity details.